Phone First
Phone is the reliable ID for COD-heavy stores.
Know WhoBuys Again
SoftuneBD builds customer records from real orders using phone numbers, so you can see order history, spend, and last purchase in one place.
Created From Orders
No separate signup form is required. SoftuneBD matches phones automatically and keeps one customer record per shopper.
- Created from real checkout orders
- Phone matching across formats
- Works for storefront and manual orders
- No customer signup flow to build
- One record even across repeat guest checkouts
See Spend, See Orders
Open a customer to see order count, total spend, last order date, and every linked order.
- Order count and total spend
- Full linked order history
- Search and filter your list
- Spot your highest-spending customers
- Useful context for support conversations
Export CSV
Export customers to CSV anytime, and edit name or email on the profile when you need cleaner contact details.
- One-click CSV export
- Edit name and email per customer
- Copy phone or email from the profile
- Import into your own CRM or spreadsheet
- Customer data stays portable, not locked in
Built from real checkouts
Clear History
See spend and orders for each matched shopper.
Per Store
Customer lists stay scoped to each storefront.
Explore More Features
Theme Editor
AI Assistant
Payments
Store Sale
Events & Campaigns
Marketing & Tracking
Store Analytics
Couriers
Orders
Customers
Fraud Protection
Risk Score
AI Image Generation
Push Notifications
Abandoned Checkouts
Frequently Asked Questions
Everything you need to know about building with SoftuneBD.
SoftuneBD is an all-in-one ecommerce SaaS platform for small businesses and startups in Bangladesh. Create a professional online store, manage products and orders, accept COD, bKash, Nagad, and SSLCommerz, connect couriers, run Store Sale (POS), and grow from one dashboard.
Yes. SoftuneBD includes a 7-day free trial with full dashboard access. No credit card is required to start. After the trial you choose Starter, Growth, or Business on the pricing page.
No. Sign up with an email and password. SoftuneBD does not ask for a card to start the 7-day free trial.
No. SoftuneBD is built for non-technical users. Launch a store, add products, manage orders, and customize your storefront in the Theme Editor, no coding required.
Yes. SoftuneBD lets you switch between stores from one dashboard. The Business plan includes up to 3 storefronts on a single account. SoftuneBD does not offer unlimited stores on every plan.
SoftuneBD Payments covers Cash on Delivery, manual bKash and Nagad (shopper pays your wallet number and submits a transaction ID), plus official bKash, Nagad, and SSLCommerz merchant connects from the same screen. Stripe and PayPal are not available.
Minutes. Pick a pre-built theme, add products, enable a payment method, and publish, your store can be live and accepting orders the same day.
Yes. SoftuneBD isolates each merchant’s data by tenant, stores sensitive credentials encrypted, and includes Fraud Protection, phone blocklist, site-wide IP blocking, device checkout rules, and a Suspicious Orders review queue, to reduce COD abuse and fake orders.
Yes. SoftuneBD cares about your branding and identity, not a generic storefront that looks like everyone else's. Choose a professional theme and use SoftuneBD’s Theme Editor to change logo, colors, fonts, and sections with live desktop and mobile preview, no code. AI Suggest can propose changes you still review before publishing.
No. SoftuneBD cares about your branding and identity, not a generic storefront that looks like everyone else's. Logo, colors, fonts, and homepage sections stay yours, so the storefront reads as your brand instead of a default theme.
SoftuneBD Couriers lets you connect Steadfast, Pathao, RedX, and eCourier with your own merchant accounts today. The same screen also lists Paperfly, Sundarban, Carrybee, SA Paribahan, and PandaGo. SoftuneBD does not claim real-time public tracking or auto-booking for every partner.
Yes. You can move between Starter, Growth, and Business. See the live pricing page for current limits and what’s included on each plan.
SoftuneBD’s Gemini-powered AI chatbot answers questions about your products, orders, and sales from your own store data. AI Suggest helps with theme direction, and one-click AI writing drafts product descriptions. Merchants always confirm before AI changes go live, SoftuneBD does not auto-rewrite your store SEO without review.
Let's build something
extraordinary.
Whether you need custom development, migration assistance, or just have a few questions, our team is ready to help you succeed on SoftuneBD.
Custom Development
Need bespoke features? We build custom themes and apps.
Installation Service
Let our experts set up and configure your store for you.
Request Support
Having issues? Our support team is here to help 24/7.
Documentation
Explore guides, API docs, and platform architecture.