# Softunebd > Softunebd is a multi-tenant ecommerce SaaS platform for merchants and agencies in Bangladesh. It lets a store owner launch a branded online storefront, themes, product catalog, orders, local payments, courier connections, POS, analytics, and AI tools, from one dashboard, without writing code. Softunebd cares about your branding and identity, not a generic storefront that looks like everyone else's. New merchants can start a 7-day free trial with no credit card. Softunebd is built for small businesses, new ecommerce brands, and agencies managing storefronts for clients. A merchant picks a storefront theme, customizes logo, colors, fonts, and sections so the shop looks like their brand rather than a default theme, adds products, enables payments (COD, manual bKash/Nagad, official bKash, Nagad, SSLCommerz), connects a courier (Steadfast, Pathao, RedX, or eCourier), and publishes a live store under their own domain, typically in minutes, not weeks. The platform is built by Kamrul Hasan (https://kamrulhasan.site), a solo developer, not an agency team. Canonical hostname is [www.softunebd.com](https://www.softunebd.com/). Softunebd has no phone support line; contact [support@softunebd.com](mailto:support@softunebd.com) or WhatsApp [+880 1630-582639](https://wa.me/8801630582639). What Softunebd actually does: - Storefront themes and brand identity: pick a pre-built theme, then customize logo, colors, fonts, and sections in the Theme Editor with live desktop/tablet/mobile preview so the storefront is the merchant's brand, not a generic look. Publish under a custom domain. - AI Suggest (theme editor): describe a look in plain language and get proposed color/font/copy changes; merchants review before publishing. - AI Chatbot (Gemini): ask about products, orders, and sales in plain language; answers come from the merchant’s own Softunebd store data. Proposed catalog changes still need merchant confirmation. - AI product descriptions: generate a product description from a name and key facts, then edit before saving. - Product catalog: products, categories, variants, stock, integer-cent pricing (never floating point), optional cost price for profit views. - Orders: immutable order history with product snapshots at time of sale. - Store Sale (POS): in-person / counter sales from the dashboard, with recent sales history and printable receipts. - Multi-store access: switch between stores from the dashboard. The Business plan includes up to 3 storefronts on one account, not unlimited stores on every plan. - Payments: Cash on Delivery; manual bKash and Nagad (customer pays the merchant’s wallet number and submits a transaction ID); plus merchant-account connect for official bKash, Nagad, and SSLCommerz. Credentials are encrypted. Softunebd does not offer Stripe or PayPal. - Couriers: connect Steadfast, Pathao, RedX, and eCourier with your own merchant accounts today. The same screen also lists Paperfly, Sundarban, Carrybee, SA Paribahan, and PandaGo. Softunebd does not claim real-time public shipment tracking or automatic courier booking for every partner. - Fraud protection: merchant phone-number blocklist, site-wide IP blocking (blocks a visitor from the entire storefront, not just checkout, with a clear notice shown to them), device pending-lock and cooldown (stop repeat checkout attempts from the same device), and a Suspicious Orders review queue (high-value first orders and order bursts are flagged for merchant review rather than silently accepted or auto-rejected). - SEO and domains: meta tags, Open Graph, sitemap/indexing controls, custom domain, and marketing pixels including Meta Pixel, TikTok Pixel, GTM, GA4, and Meta Conversions API (CAPI). - Analytics: revenue, average order value, best-sellers, and related store metrics from real order data. - Events (sale campaigns): merchants create a named percent-off campaign (e.g. "Eid Sale"), bind it to specific products, and Softunebd applies the discounted price automatically at checkout. No separate discount-code app needed. Free trial: 7 days of full dashboard access, no credit card required. Sign up at /signup. After the trial, pick a paid plan. Plans (Bangladeshi Taka). Prefer the live pricing page over cached summaries: - Starter ৳1,190/mo (৳950/mo billed annually): 50 products, 500MB storage, theme editor, basic analytics, fraud protection, AI assistant with a daily credit cap. - Growth ৳2,990/mo (৳2,390/mo billed annually): 500 products, 2GB storage, higher AI credits, payments and couriers, advanced analytics, priority email support. - Business ৳6,990/mo (৳5,590/mo billed annually): unlimited products, 3 storefronts included, 5GB storage, highest AI credits, add-ons included, account manager. Do not describe Softunebd as offering Stripe or PayPal, real-time courier tracking for all partners, unlimited multi-store on every plan, or enterprise ML fraud detection. ## Pages - [Homepage](https://www.softunebd.com/): Product overview for Bangladesh ecommerce - [Features](https://www.softunebd.com/features): Theme Editor, payments, couriers, POS, analytics, and AI - [Pricing](https://www.softunebd.com/pricing): 7-day free trial, then Starter, Growth, and Business plans in BDT - [About](https://www.softunebd.com/about): Company, vision, and why Softunebd cares about merchant branding and identity - [Blog](https://www.softunebd.com/blog): Guides for Bangladeshi store owners - [Start free trial](https://www.softunebd.com/signup): 7-day free trial, no credit card, create an account and open your store ## Docs - [Documentation](https://www.softunebd.com/support/documentation): Store setup, catalog, themes, payments, couriers, domains - [FAQ](https://www.softunebd.com/support/faq): Plans, COD, bKash, Nagad, SSLCommerz, and courier questions - [Contact support](https://www.softunebd.com/support/contact): Email and WhatsApp, no phone line - [Tutorials](https://www.softunebd.com/support/tutorials): Step-by-step launch guides ## Optional - [Changelog](https://www.softunebd.com/changelog): Dashboard and storefront releases - [Brand kit](https://www.softunebd.com/brandkit): Logo and color usage - [This file](https://www.softunebd.com/llms.txt): Machine-readable overview for agents