Connecting a Custom Domain

Every SoftuneBD store can use a SoftuneBD-hosted hostname and, when you are ready, a custom domain you control. Custom domain configuration lives under Site Settings, with live DNS status checking so you know when the domain is actually connected.

Before you start

• 1. Decide the primary hostname customers will type (pick apex or www - stay consistent)
• 2. Have login access to your DNS registrar (where the domain’s nameservers live)
• 3. Keep SoftuneBD’s free hostname working while DNS propagates

Connect the domain in SoftuneBD

• 1. Open Settings → Site Settings in the sidebar
• 2. Find the custom domain section for this store
• 3. Enter the hostname you want SoftuneBD to serve
• 4. Save and note the DNS records SoftuneBD instructs you to create
• 5. At your registrar, add those DNS records exactly as shown
• 6. Return to Site Settings and watch SoftuneBD’s live DNS status

Verify on the live storefront

• 1. Open the custom hostname in a private browser window
• 2. Confirm the SoftuneBD storefront loads (home and a product page)
• 3. Spot-check that HTTPS and branding look correct
• 4. Update marketing links, WhatsApp bios, and packaging QR codes to the new host