Cash on Delivery (COD) Guide
Enable SoftuneBD Cash on Delivery, train fulfillment on COD reality, and pair it with Fraud Protection for risky orders.
2 min readUpdated Aug 20, 2026
On This Page
- 01Enable COD
- 02Operate COD safely
Details
Section
Payments & Courier
Read Time
2 min read
Updated
Aug 20, 2026
Cash on Delivery (COD) is a first-class SoftuneBD payment path for markets where buyers prefer to pay on delivery. Enable it from Payments alongside manual bKash/Nagad when you use wallet checkout.
Enable COD
- 1. Open Menu → Payments
- 2. Find Cash on Delivery among SoftuneBD payment methods
- 3. Enable COD for the store
- 4. Place a test order selecting COD and confirm it appears under Orders
- 5. Train staff on how cash is collected with your courier partner
Operate COD safely
- Review high-value first-time COD orders carefully
- Use Fraud Protection rules and the phone blocklist for repeat abusers
- Confirm phone and address quality before dispatching expensive shipments
COD increases delivery risk. SoftuneBD’s Fraud Protection exists specifically for patterns SoftuneBD merchants see with COD-heavy catalogs.
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